Finding a sitter on your canine has grow to be more and more troublesome as a result of not everyone seems to be trustworthy in regards to the high quality of care they supply. One San Francisco resort claimed to be a “luxury” lodging, however critiques are saying that isn’t the case. After two TikTok customers made movies explaining their experiences, the resort gained plenty of adverse consideration.
The clients claimed that their canines had been uncared for and soiled upon pick-up. Some of the providers they paid for additionally weren’t supplied. Instead of apologizing or making adjustments, the enterprise is now inactive on social media accounts and limiting feedback on their profiles.
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The Truth Comes Out
A TikTok person named Michelle posted a video speaking about her canine’s keep at Wag Hotels in San Francisco (not associated to the dog-walking firm). The resort costs round $150 per evening, so clients count on their canines to be pampered, however in line with Michelle, that’s not true.
In the video, Michelle defined that she paid further to have entry to the digital camera in her canine Miso’s room 24/7. She mentioned they didn’t give her entry to the digital camera till his second day there. Then, when she picked him up, he was in tough form.
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“When I picked him up, he was covered in urine all over his body, all over his paws, all up to his elbows and he was in a very, very poor mental state,” mentioned Michelle.
Michelle believes that Miso wasn’t given correct lodging and was uncared for. Wag Hotels acknowledged that Miso’s keep didn’t go easily, however they deny any mistreatment. They mentioned the delay within the digital camera entry was as a result of it was malfunctioning.
@_mitchiemitchie DO NOT LEAVE YOUR PET WITH WAG HOTELS // pls tag fellow california per homeowners. im bodily ailing and horrified considering how @Wag Hotels | Pet Resort handled miso throughout his keep final weekend. our pets are our household and that i trusted wag to supply him a excessive stage of care which clearly didn’t occur. i can not fathom how a clear, wholesome, properly skilled canine would willingly roll in urine all weekend when he has NEVER executed so. what did you do to my canine and why did you refuse to ship the digital camera feed i paid for throughout his “deluxe suite” keep? #dogsoftiktok #waghotels #pethotel #goldendoodle ♬ unique sound – michelle
Another Customer Speaks Up
After Michelle’s video gained traction, one other former buyer determined to make an identical TikTok. A lady named Cilla Chan took her canine named Cobie to the identical Wag Hotels location two months prior. She had already posted a Yelp evaluation, however she determined to enter element on TikTok.
According to Cilla, she received entry to Cobie’s digital camera footage, however she wasn’t proud of what she noticed. She mentioned the play teams had been overcrowded, and her canine was filthy. However, the worst half was that they by no means fed Cobie on time. She mentioned they fed him hours after his regular time for dinner, and one time they didn’t feed him till 10:55 pm, after she known as and emailed a number of instances.
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“We are reasonable people: if they provide food slightly later than normal we’d understand. But this is straight up animal abuse. A complete scam of a business. We wish we had read more Yelp reviews for this business that have said the exact same thing. We are sharing this to prevent other dog parents from making the same mistake,” Cilla wrote in her evaluation.
Many different clients left comparable critiques, however these two movies lastly introduced consideration to the neglect. The enterprise typically provides the excuse that they’re understaffed, however a number of reviewers identified that they shouldn’t be taking in so many canines then. If you pay for a luxurious resort, your canine shouldn’t be handled so poorly.
@cillachan @_mitchiemitchie thanks a lot for sharing your expertise. I’m so sorry to listen to what occurred to Miso 💔. So many buddies who knew our scenario shared Michelle’s video with us at this time as a result of a lot of the identical occurred with us and our beloved canine @CobieTheDoodie in June of 2022— everybody please be part of us in spreading the phrase anout @Wag Hotels | Pet Resort and their mistreatment of animals of their care. #WagHotels #canines #abuse #dogsoftiktok #pethotel #goldendoodle ♬ unique sound – Cilla Chan
Featured Image: TikTok and TikTok
